Aviso legal

Right of Withdrawal (applies only to shipments within Spain)

You have the right to withdraw from this contract within 14 natural days without giving any reasons.

The withdrawal period will expire after 14 natural days from the day on which you or a third party, other than the carrier, acquires physical possession of the goods.

To exercise the right of withdrawal, you must notify CHAPEAU FASHION SL or CHAPEAU HOMBRE SL (customerservice@chapeauvalencia.com or Calle Hernán Cortés, 5, 46004 Valencia, Spain) of your decision to withdraw from the contract by means of an unequivocal statement (e.g., an email or a letter sent by post). You may use the withdrawal form provided below, although its use is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Consequences of Withdrawal: In case of withdrawal, we will reimburse you for all payments received, including shipping costs (except for any additional costs resulting from choosing a different and more expensive type of delivery than the standard delivery offered), without undue delay and in any event no later than 14 natural days from the date on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; In any case, you will not incur any fees as a result of such reimbursement.

You shall bear the direct cost of returning the goods. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. Please note that if you return an item to which duties apply, CHAPEAU FASHION SL and CHAPEAU HOMBRE SL will not reimburse you for taxes or import duties. You will be responsible for reclaiming the duties directly from your local customs office.

You are only responsible for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods received.

Withdrawal Form Template:((Only complete and return this form if you wish to withdraw from the contract))

To the attention of CHAPEAU HOMBRE SL (email to customerservice.man@chapeauvalencia.com or by postal mail to Calle Hernán Cortés, 5, 46004 Valencia, Spain):

I hereby notify you that I withdraw from my purchase contract of the following goods.

Received:

Consumer's name:

Consumer's address:

Consumer's signature (only if this form is notified on paper):

Date:

Intellectual Property and Industrial Rights

All elements and contents of Chapeauvalencia.com and its products, such as images, photographs, texts, music, sounds, videos, documents, logos, and any other material published on Chapeauvalencia.com (including menus, web pages, diagrams, colors, graphics, tools, characters, website design, diagrams, structure, selection, order, and presentation of contents, methods, processes, functions, and programming that are part of Chapeauvalencia.com) are protected by national intellectual property and other laws that protect the intellectual and industrial rights of CHAPEAU HOMBRE SL, CHAPEAU FASHION SL, and Chapeauvalencia.com. The website is considered computer software and as such is also protected by legislation on intellectual property and industrial rights. Your use of the site and content does not grant you copyrights, designs, trademarks, intellectual property, and material rights related to the content.

You must use the materials, elements, content, and information to which you have access through Chapeauvalencia.com. It is not permitted to reproduce, transform, change, disassemble, reverse engineer, distribute, rent, lend, facilitate, allow public access through any means, or perform any other action prohibited by intellectual property and industrial rights law.

Note on Content:

Chapeau Fashion SL and Chapeau Hombre SL have taken all possible measures to ensure that Chapeauvalencia.com does not publish content that represents scenes of physical or psychological violence or that may be considered harmful to civic principles, rights, or human dignity in any of its forms or expressions.

Chapeau Fashion SL and Chapeau Hombre SL have taken all precautions to ensure that the content of Chapeauvalencia.com is correct and up-to-date concerning its publication on the website (and if possible subsequently).

While Chapeau Fashion SL and Chapeau Hombre SL try to ensure continuous access to the website, the dynamic nature of the Internet and its contents may not allow Chapeauvalencia.com to function without interruptions while the website is being updated. Chapeau Fashion SL and Chapeau Hombre SL cannot guarantee that the website will operate continuously and without interruptions, defects, or errors due to your internet connection. If you encounter any problems accessing Chapeauvalencia.com, please contact our Customer Service department or send an email to customerservice.man@chapeauvalencia.com. An operator from Chapeauvalencia.com will be available to assist you and help you access the website whenever possible.

Chapeau Fashion SL and Chapeau Hombre SL have adopted appropriate technical and organizational measures to safeguard the security of their services on Chapeauvalencia.com and the integrity of data relating to communications and electronic traffic, protecting them against unauthorized uses or knowledge. We have also taken measures to prevent the risk of dispersion, destruction, or loss of information or data, reserved or not reserved, of the user and those present on Chapeauvalencia.com, to prevent unauthorized or non-compliant access to the aforementioned information according to law and current legislation.

You are solely responsible for your conduct when accessing the site and during access. Therefore, you are solely responsible to Chapeau Fashion SL and Chapeau Hombre SL and third parties for:

Any consequences arising from the unlawful use of content within the network, whether developed or not by Chapeau Fashion SL and Chapeau Hombre SL, officially published or not under our name; As well as the consequences arising from any use contrary to this document and harmful to the interests or rights of third parties, or which may in any way damage, disable, or deteriorate the website or its services or prevent other users from enjoying it normally.

Chapeau Fashion SL and Chapeau Hombre SL reserve the right to update content at any time and to delete, limit, or prevent access to it, temporarily or permanently, as well as to deny access to the website to those who misuse the content and/or fail to comply with the conditions described here.

Chapeau Fashion SL and Chapeau Hombre SL do not guarantee:

Continuous access to the website or linked websites or that they are free from errors. That the content or software you access through the website or linked websites does not contain errors, viruses, or other elements in the content that may alter your computer systems, documents, or electronic files or cause any other damage. The exploitation of information or content from the website or linked websites for personal use.

Links to other websites:

Chapeauvalencia.com may contain hyperlinks (known as "links") to other websites that have no relationship with Chapeauvalencia.com or Chapeau Fashion SL and Chapeau Hombre SL.

The purpose of these links is to assist you in searching and navigating and to allow hypertext connections to other websites. The activation of these links does not imply any recommendation or suggestion by Chapeau Fashion SL or Chapeau Hombre SL regarding such websites, nor does it guarantee any content, services, or goods provided and sold to Internet users.

Chapeau Fashion SL and Chapeau Hombre SL do not control these websites or their content, nor do they supervise them in any way. We cannot be held responsible for the content of these websites or for the privacy policies adopted by the user or how they handle personal information during navigation.

Update and change of Terms and Conditions:

Chapeau Fashion SL and Chapeau Hombre SL reserves the right to change the present Terms and Conditions at any time and without prior notice. You are solely responsible for reading them as a prerequisite for purchasing any product from Chapeauvalencia.com. The Terms and Conditions published at the time of purchase will be considered valid and applicable.

If any clause within these Terms and Conditions is declared null, the remaining clauses will remain valid and will be interpreted taking into account each part and the object of these Conditions. Chapeau Fashion SL and Chapeau Hombre SL is not required to exercise any of the rights and powers conferred in this document, which does not imply, in any case, a waiver of the same unless expressly indicated by Chapeau Fashion SL and Chapeau Hombre SL, or through the legal application corresponding to each case.

Legislation applicable and dispute resolution:

The present Terms and Conditions are governed by Spanish legislation. Specifically, the Law on the General Conditions for Contracts (Condiciones Generales de Contratación), the General Law for Consumer and User Rights (Ley General para la Defensa de Consumidores y Usuarios), the regulation on Telephone or Electronic Contracts with general conditions (Contratación Telefónica o Electrónica con condiciones generales), the Organic Law for the protection of personal data (Protección de Datos de Carácter Personal), the Regulation of Retailers (Ordenación del Comercio Minorista), and the Law for Services for the Information Society and electronic commerce (Servicios de la Sociedad de la Información y de Comercio Electrónico).

To resolve any dispute or conflict arising from these Terms and Conditions, Chapeau Fashion SL and Chapeau Hombre SL will adhere to the criteria established by the applicable law for consumers and users.